Technology and Customer Service training builds administrative skills for our clients, and equips students with a minimum 25 word-per-minute typing skill, skills in composing letters, creating spreadsheets using formulas, merging data with other applications, creating printed reports, sorting, extracting and analyzing reports, charts, graphs, and presentations, web pages. The Computer Office Skills program offers the opportunity to develop intermediate level skills in typing, word processing, spreadsheets, record management and communication skills needed for the office work environment to successfully maintain or advance in their place of work. 

MS Office Suite Certification course teaches the information worker how to use core skills to work with business documents such as letters, forms, and newsletters. Our clients learn how to use a variety of intermediate and advanced features to create and format business documents including online forms and personalized mailings.

The course teaches the information worker how to use the various elements such as Mail, Calendar or Contacts to coordinate communications and collaborations with others. The user will acquire fundamental concepts and skills, building on this foundation as they increase their productivity in communication and sharing information with others.